777cx's Privacy Policy — Your data is safe with us

1 Introduction & Scope of Policy

777cx ("we", "us", "our") is one of Bangladesh's most popular online betting and gaming platforms. This Privacy Policy explains how we collect, use, store, and protect the personal information of our users ("you", "your").

By using the 777cx website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This policy is part of our Terms and Conditionsoperates as part of. Reading both documents together will give you a complete picture of your relationship with 777cx.

2 What Data We Collect

Various types of information are collected when you register and use our services. A full breakdown by category is provided below:

We may also collect information about your browsing behavior through cookies and similar technologies, which is used to improve the quality of our services.

3 How We Collect Data

777cx collects your information in several ways:

• Directly from you: When filling out the registration form, submitting KYC documents, contacting the support team, or participating in promotions.
• Automatically: Data is collected through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: Certain information may be received from identity verification agencies, payment processors, or fraud prevention services.
• From Payment Providers: Transaction data is collected from approved payment gateways, including bKash, Nagad, and Rocket.

4 Purpose of Data Use

777cx uses your information only for specific, defined purposes. We never use your data unnecessarily.

• Account creation, management, and identity verification (KYC).
• Processing all financial transactions, including deposits and withdrawals.
• Providing gaming and betting services in a fair and proper manner.
• Sending bonuses, promotions, and special offers (only with your consent).
• Preventing fraud, money laundering, and other illegal activities.
• Ensuring platform security and protecting against cyber threats.
• Implementing responsible gaming policies and ensuring user protection.
• Meeting legal obligations and fulfilling the requirements of relevant regulatory bodies.
• Providing customer support and resolving user complaints.

5 Data Sharing & Disclosure Policy

777cx does not sell your personal data to third parties. However, limited sharing may occur in specific circumstances:

• Service Provider: With payment processors, KYC verification services, and IT infrastructure providers — only the minimum necessary data is shared.
• Legal Obligations: To comply with court orders, government agency requests, or anti-money laundering regulations.
• Business Changes: In the event of a company merger or acquisition, data may be transferred to the new owner, but the same Privacy Policy will continue to apply.
• To Maintain Security: With relevant authorities for investigating fraud or other illegal activities.

6 Cookie Policy

777cx uses cookies to ensure smooth platform operation and to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining active login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and settings.
• Analytics Cookies: To understand platform usage patterns — statistics are collected without revealing your identity.
• Marketing Cookies: To show you relevant promotions — you can opt out of this at any time.

You can delete or block non-essential cookies at any time through your browser settings.

7 Data Retention Period

777cx does not retain your data indefinitely. How long we keep it depends on the type of information and why it was collected:

• Data for active accounts is retained for as long as the account remains open.
• After account closure, data is typically retained for 5–7 years in accordance with legal obligations.
• Financial transaction records are retained long-term in compliance with anti-money laundering regulations.
• Upon withdrawal of marketing consent, the relevant data is removed immediately.

Once the retention period expires, your data is securely destroyed or anonymized so that it can no longer be used to identify you.

8 Your Rights

Under 777cx's Privacy Policy, you have several important rights:

9 Technical Measures for Data Protection

777cx has implemented industry-leading technical measures to keep your data secure:

• SSL/TLS Encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Database Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & IDS: Advanced firewalls are active to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Access Controls: Only authorized personnel have access to specific data.

In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps to address the situation.

10 Privacy of Children and Minors

777cx strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor has accidentally created an account and this comes to our attention or is reported by a guardian, the account will be closed immediately and all collected data will be deleted.

11 Policy Changes & Updates

777cx reserves the right to update this Privacy Policy when necessary. If significant changes are made, we will:

• We will publish a notice on the website.
• Updates will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated Data Protection team is always ready to help.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Usually within 24–48 hours

If your complaint is not resolved within 30 days of submission, you may file a complaint with the relevant regulatory authority.